Overview
Groups is a role and permission-based email communication system. Groups administrators can select between four different configurations:
- Email List (For regular communication with a defined list of users)
- Web Forum (Interactive, online web forums for sharing ideas about common interests or projects)
- Q&A (A space for experts to respond to users' questions)
- Collaborative Inbox (A communal inbox with message assignment functions. Perfect for assigning tasks to group members or managing constituents)
As of Summer 2017, Groups is being leveraged as a replacement product to AppState's former Listserv system
Access
On the web, access Groups by navigating to groups.google.com/a/appstate.edu
- (Note: If you are logged into a personal GSuite account in the same browser, you may be redirected to the Groups page for that account. Please see this Help Document to add a second account to your browser session.)
No mobile application for Groups exists
Detailed Information About Google Groups:
About
- Google Group Roles
- Joining a Google Group
- Leaving/Unsubscribing from a Google Group
- More About Google Groups
- Participating in a Google Group
- Reading & Responding to Group Posts
Management
- Changing Other Email Options
- Changing Your Membership Settings
- Confirm General Group Information
- Managing a Google Group
- Moderating Pending Posts
- Requesting the Creation of a Google Group
- Setting or Modifying Permissions
- Turn Archiving On/Off for a Group
- Turn On Message Moderation
- Where do I Manage my Google Group?
Membership
- Accept Requests to Join Your Group
- Add Members to Your Group
- Adding & Managing Members
- Inviting People to Your Group
- Set Welcome Message for New Members
- View All Members of a Group
Help
For tailored assistance regarding Google Groups, please contact the Help Desk at 828-262-6266 (Option 1)
For general assistance, please view Google's Groups support page