Groups is a role and permission-based email communication system. Groups administrators can select between four different configurations:

  • Email List (For regular communication with a defined list of users)
  • Web Forum (Interactive, online web forums for sharing ideas about common interests or projects)
  • Q&A (A space for experts to respond to users' questions)
  • Collaborative Inbox (A communal inbox with message assignment functions. Perfect for assigning tasks to group members or managing constituents)

As of Summer 2017, Groups is being leveraged as a replacement product to AppState's former Listserv system


On the web, access Groups by navigating to

  • (Note: If you are logged into a personal GSuite account in the same browser, you may be redirected to the Groups page for that account. Please see this Help Document to add a second account to your browser session.)

No mobile application for Groups exists


For tailored assistance regarding Google Groups, please contact the Help Desk at 828-262-6266 (Option 1)

For general assistance, please view Google's Groups support page